Room Service Server (PM) | FT

Full Time
Magnolia Houston
5 days ago

Rated “One of the top 100 New Hotels in the World” by Condé Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston’s most distinct properties. Located in the heart of downtown Houston, discover a destination dedicated to pure hospitality at www.magnoliahotels.com/houston.

The Magnolia Houston, offers In-Room Dining services throughout the day and evening for the convenience of its guests. The In-Room Dining Server provides F&B room service mainly for the breakfast or dinner service periods.  Being an In-Room Dining Server requires getting everything right the first time, every time; expediency, suggestive selling, professional presentation a friendly phone presence, and timing.  The In-Room Dining Server is a tipped position, with excellent earning potential.

Some duties and responsibilities of the In-Room Dining Server position include:

Provide welcoming phone greeting, and following guest ordering procedures. Convey menu information over the phone to guests and give accurate estimate of delivery time. Make F&B recommendations and apply suggestive selling techniques. Follow Hotel procedures for announcing self at the room, entering the guest room, presenting the order and the check. Complete assigned side duties including tray setup, and tray retrieval runs.

Some desired qualifications for the In-Room Dining Server position include:

Previous F&B serving experience in an upscale full service house. Experience with F&B point of sale systems. Good telephone speaking and listening ability.

The Magnolia Houston offers the following great benefits to full time employees:

  • $50 METRO card per month
  • Medical, Dental, Vision benefits after 30 days of employment
  • Complimentary shift meal
  • Shoes for Crews
  • Paid time off (PTO)
  • 401(k)
  • Charitable Donation Match
  • Employee and Friends & Family discounts at all Magnolia Hotels and Marriott Explore discount program
  • Education Assistance/Student Debt Relief Program
  • “Kitz for Kidz” School Supplies program

Applicants should email resumes to team.hou.hr@magnoliahotels.com.

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