Front Desk Agent, Magnolia Hotel Denver
The Front Desk Agent is at the center of service in the Hotel. Our Agents are genuinely original, possesses instinctual service and are urban insiders of their cities. The Magnolia Denver has recently undergone a complete renovation of its 297 guest rooms, lobby, public space and the local’s favorite outlet Harry’s. Located in the heart of Denver’s vibrant downtown, the Magnolia Denver began the downtown trend in 1995. Visit us at www.magnoliahotels.com/denver, for a peek at your next career.
What we look for in a good Front Desk candidate is people who like helping people and being friendly no matter the work situation; can think fast, act quick, display grace under pressure; has good communication ability, and enjoys having fun at work.
What you’ll do at the desk while working includes: make our guests feel welcome and happy with the service; use the front desk systems to ace all the clerical functions of the position; be a living “Google” of Hotel and local services; support the other Hotel departments with their front desk needs and questions
There some minimum qualifications for the Front Desk Agent position including: meet the physical requirements of the position, i.e., long periods of standing, manual dexterity to operate a computer keyboard and mouse, and visual capacity to read a computer screen and count cash; and English comprehension skills to speak, read and write English.
The full time and part time positions are flex schedule, AM/Mid/Evening shift coverage positions.
The Magnolia Denver offers the following great benefits to full time employees:
- Free RTD Eco-Pass
- Medical, Dental, Vision benefits after 30 days of employment
- Complimentary shift meal
- Paid PTO and holidays
- 401k including employer match
- Complimentary Shoes for Crews
- Charitable Donation Match
- Marriott Explore employee discount program
- Education assistance
- “Kitz for Kidz” School Supplies program