Front Desk Agent | FT

Full Time
Magnolia Houston
3 weeks ago

Rated “One of the top 100 New Hotels in the World” by Condé Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston’s most distinct properties. Located in the heart of downtown Houston, discover a destination dedicated to pure hospitality at www.magnoliahotels.com/houston.

The Front Desk Agent is at the center of service in the Hotel.  Our Agents are genuinely original, possesses instinctual service and are urban insiders of their cities.

What we look for in a good Front Desk candidate is people who like helping people and being friendly no matter the work situation; can think fast, act quick, display grace under pressure; has good communication ability, and enjoys having fun at work.

What you’ll do at the desk while working includes; make our guests feel welcome and happy with the service; use the front desk system to ace all the clerical functions of the position; be a living “Google” of Hotel and local services; support the other Hotel departments with their front desk needs and questions

There some minimum qualifications for the Front Desk Agent position including; meet the physical requirements of the position, i.e., long periods of standing, manual dexterity to operate a computer keyboard and mouse, and visual capacity to read a computer screen and count cash; and English comprehension skills to speak, read and write English.

The Magnolia Houston offers the following great benefits to full time employees:

  • $50 METRO card per month
  • Medical, Dental, Vision benefits after 30 days of employment
  • Complimentary shift meal
  • Shoes for Crews
  • Paid time off (PTO)
  • 401(k)
  • Charitable Donation Match
  • Employee and Friends & Family discounts at all Magnolia Hotels and Marriott Explore discount program
  • Education Assistance/Student Debt Relief Program
  • “Kitz for Kidz” School Supplies program

 

Applicants should email resumes to houstonjobs@magnoliahotels.com

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