Front Desk Agent

Full Time
Magnolia St. Louis
2 months ago

FRONT DESK AGENT

Magnolia St. Louis, a Tribute Portfolio Hotel, was originally built in 1924 as the Mayfair Hotel by Charles Heiss and shines brightly as the crown jewel of downtown hospitality and sophistication. It is the site of many historical firsts, including the first female general manager in St. Louis and the birthplace of “chocolates on a pillow” by cinematic icon, Cary Grant. Here, each of our 182 guest rooms, including the lavish Cary Grant and Presidential Suites, provide one of downtown St. Louis’s only boutique experiences.  Visit us at www.magnoliahotels.com/stlouis.

The Front Desk Agent is at the center of service in the Hotel.  Our Agents are genuinely original, possess instinctual service and are urban insiders of their cities. What we look for in a good Front Desk candidate is a person who likes helping people and being friendly no matter the work situation, can think fast, act quick, and display grace under pressure.  They need good communication ability and must enjoy having fun at work!

What you’ll do at the desk while working includes:

  • Make our guests feel welcome and happy with your service
  • Use the front desk system to ace all the clerical functions of the position
  • Be a living “Google” of Hotel and local services
  • Support the other Hotel departments with their front desk needs and questions

There are some minimum qualifications for the Front Desk Agent position including:

  • Completing pre-employment background check
  • Completing pre-employment drug screen
  • Meeting the physical requirements of the position
    • Long periods of standing
    • Manual ability to operate a computer keyboard and mouse
    • Visual capacity to read a computer screen and count cash
    • English comprehension skills to speak, read and write English
Magnolia St. Louis Benefits

The Magnolia St. Louis is proud to offer the following benefits to its full-time employees:

  • Free Metro Transit pass after 10 days of employment
  • Medical, Dental & Vision insurance after 30 days of employment
  • Paid vacation and paid holidays after 6 months of employment
  • Participation in the Marriott Explore employee discount program
  • Complimentary shift meal
  • Shoes for Crews
  • Charitable Donation Match
  • 401k Plan after one year of employment (100% match up to the first 5%!)
  • Education Assistance program (for you or your child!)
  • “Kitz for Kidz” School Supplies program

Magnolia Hotels.  Pure Hospitality.

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