The Engineers complete duties to keep the Hotel in top working condition, and make room calls for Housekeeping and guests when necessary. Based on the Engineer’s skill set they will be assigned work such as quality assurance (preventive maintenance), “perfect room program” painting, room calls, and special projects.
Here is what Hugo P. form the Houston Magnolia Hotel says about being a Maintenance Engineer: “A place where you feel appreciated is the right place to be. I’ve gotten the most motivating compliments since I started this great working experience at the Engineering Department. From the GM to the last person, you get a ‘good job’ a ‘keep it up’ or any other nice expression that would just make your day. In here, we are not only co-workers but a friendly team that enjoys collaborating to each other. It feels good here.”
Some duties and responsibilities of the Engineer include:
Complete all general maintenance assigned duties ensuring timely completion, thoroughness, and quality standards of assigned work. Ensure that scheduled quality assurance and/or perfect room maintenance is completed according to assignments and schedules set by the Chief Engineer. Provide quick and professional service to all room calls, particularly when the guest is present, and complete associated tracking and/or follow up when job is completed. Maintain security of all keys, radios, tools and other assigned Hotel property; follow Hotel procedures on entering guest rooms, whether occupied or vacant. Adhere to all safety, risk management and environmental policies and procedures in performing duties, and in storing and handling supplies, agents and equipment. Maintain a clean, orderly and safe Maintenance shop.
Some desired qualifications for the Maintenance Engineer position include:
Applied knowledge of building trades or general maintenance trade skill sets. Knowledge of Engineering functions as they relate to the hospitality industry. Project assignment experience, completing assignments on time, use of punch-list review process, and understanding of preventive and scheduled maintenance procedures.
Minimum Requirements for the Maintenance Engineer include:
Ability ascend and descend ladders. Ability to enter confined space. Ability to speak, read and comprehend English.